Do I need a referral?

A medical referral is not required to see our physiotherapists.

Does private health insurance cover my treatment?

The majority of policies with extras cover will provide a rebate for physiotherapy. You can claim on-the-spot at MOVE Physiotherapy through our HICAPS machine.

Does Medicare cover my treatment?

Enhanced Primary Care (EPC) scheme now permits doctors to approve up to five allied health services per year on referral. Speak to your doctor to determine your eligibility.

Do you treat WorkCover and TAC clients?

Yes, all WorkCover and TAC patients are required to have a referral from their treating doctor and claim number at initial consultation. We can directly invoice WorkCover and TAC after the excess has been met.

What are the terms for payment and cancellation?

Payment in full is required at the time of consultation. Cash, cheque, EFTPOS, Visa and Mastercard are accepted. If you need to cancel your appointment we request that you provide at least 24 hours notice to avoid a 50% cancellation fee.

What do I bring to my appointment?

Please bring any referral letters and relevant test results such as X-rays, Ultrasound, MRI or CT reports.

How do I leave a Google Review for MOVE Sports & Spinal Physiotherapy?

Most of our clients contact us after having read a review, or as a result of a direct referral; word of mouth is very important to us. If you are happy with our service then we would appreciate it if you could spare a few minutes of your time reviewing your experience with us on Google. If you haven’t written a Google review before, we have put together an easy to follow, step by step guide to the process. How to: Google Review